Valens is open from 7 am to 8 pm Monday through Thursday and 7 am to 3 pm on Fridays. We are closed on weekends.
Appointments between 7 am to 9 am and 3 pm to 7 pm are in high demand. Due to the popularity of these appointment times, we are limiting the availability of initial evaluations to before 4 pm. We understand this is an inconvenience to traditional school and work schedules; however, this policy allows us to schedule your follow-up visits at more convenient times.
When you schedule your initial evaluation, we encourage you to schedule an additional two visits per week for a four week period to ensure that you have appointments at your preferred time. After meeting with your Physical Therapist a specific recommendation regarding your frequency of care will be made and we will make changes to your schedule accordingly. We would rather cancel an appointment you do not need then have a hard time accommodating your schedule concerns.
Secure Online Registration
Prior to calling to schedule your initial evaluation please click here to fill out your demographic information. This will reduce your time on the phone while speaking to our administrative staff. If you already scheduled your appointment please refer to the information provided below.
Initial evaluations can take anywhere from 60-90 minutes. Please arrive 15 minutes early to fill out your intake paperwork, or you can fill out the paperwork ahead of time. Go to the “Forms” tab to download paperwork.
On your first visit please bring the following:
- Driver’s license or ID card
- Prescription for physical therapy (or Direct Access patients click here)
- Your insurance card
- Change of clothing (i.e., shorts if you are seeking treatment for your leg; tank top or loose-fitting, short-sleeved shirt for treatment of your neck, shoulder, or elbow; flexible clothing if you are seeking treatment for your lower back)
As of July 1, 2015, the Commonwealth of Virginia allows individuals to seek physical therapy without a referral from a physician and receive treatment for a 30 calendar day period. After the 30 calendar days, a referral from a physician is required to continue physical therapy.
If you have a primary care physician or have previously consulted a specialist regarding your current symptoms please provide the name of that physician to Valens.
If you have an established primary care physician, Valens is required by Virginia law to send your initial evaluation report to that physician within 14 days of your initial appointment.
What is the benefit of Direct Access?
If you have to visit a primary care physician before accessing physical therapy, the onset of your physical therapy treatment is delayed as you work through the healthcare system. The benefits of starting physical therapy earlier can result in a quicker reduction of pain and return to activity.
If you suspect you have an injury that requires physical therapy, we will provide you immediate, non-pharmaceutical treatment that allows you to reduce pain, stay active, and save money.
How does Direct Access save me money?
If you suspect you have an injury that requires physical therapy, we can verify that for you and begin treatment immediately or, if necessary based on the severity of your injury, we will refer you to the appropriate healthcare professional. This saves you the time and cost of that initial visit to your primary care physician and puts you on the road to recovery.
By receiving physical therapy initially, your recovery time may be lessened, and you have saved time and money by not having to visit your primary care physician first.